www.VisibilityCoach.com

February, 2008

Ask The Coach A Question

Volume 3, Issue 1  

In This Issue

1. A Note From the Coach
- The Best Year Ever!

2. Featured Article:
- Tag You're It! – A Must Read

3.Shameless Self-Promotion
- Need A Speaker?
- Need A Coach?

The Best Year Ever - A Note From the Coach

For me, success is less about the “Law of Attraction,” and more about “the Law of Action.”  I’m not dissin’ on the relevance of focusing on what you want, but recognizing the importance of doing the hard work to bring your “wishes” to fruition.  As they say: “If you do what you’ve always done, you’ll get what you’ve always gotten.”  This is the year to do more.

The first step to effective growth and change is to re-examine what were already doing to see what we can do differently, better and more effectively. This month’s article focuses on an important, but often shortchanged element in our marketing arsenal that is worthy of re-examination – the tagline.

You’ll note at the top of this newsletter that my long-standing tagline: “Helping professionals raise their profile – and their profits!” has changed to: “It’s not who you know – It’s who knows YOU!”  It not only better reflects my core message, but also the fact that I work with more than just professionals, but organizations as well.  It’s all about growth – not just in your business, but in your message and your target markets.  Read on!

On a side note: If you’re going to be in San Francisco this weekend for the NSA conference, come up and say “hi!”

Be well, my friends.

David Avrin
The Visibility Coach

 

Tag You're It!

By David Avrin – The Visibility Coach

There is much that has been written about the importance of crafting the right company name, the perfect product moniker, or inspiring, professional title. But equally important, and often short-changed, is a creative, memorable and impactful tagline. While your company name, your logo and service mark is the public face of who you are, the tagline should tell people what you do and why you are different than the competition.  Like peanut butter and jelly, both can be darned good on their own, but put ‘em together – magic!

Unfortunately, the marketplace has experienced a rash of very poorly considered, but likely very expensive, campaigns pushing meaningless and forgettable taglines.  Most of these ill-conceived messages undoubtedly make a great deal of money for the high-priced ad agencies, but do little for the client.  In these agency conference rooms and company boardrooms, executives fall all over each other with self-congratulations, thinking they’ve invented the cure for cancer that tastes like chocolate, but in reality, most have simply added another forgettable, non-specific message to the mix.  In their quest to be different and clever, most forget the most important element – the message needs to lead to actual sales.

A well-crafted tagline should clarify, in a creative way, who the target market is, what makes the product or company different and how it applies to you – the customer.  Harder still, it must be done in very few words.  For some it’s only a word or two, for others it’s a profound statement or sentence.

Some of the more innocuous entries either say nothing special, something unintended, or make a promise that consumers don’t believe. Too many waste a golden opportunity by using meaningless superlatives like: better, best, great, outstanding, unique and excellent to most so common that they’ve simply lost their impact. Contrary to its name – “unique” just isn’t 

One of the most worthless and overused terms today is the word “solutions.”  Not only has it lost its punch through sheer volume of use, but because the term has been hijacked by the IT industry.  

Some of the worst currently in use are detailed in a terrific article in AdAge by Stephen Winzenburg http://adage.com/cmostrategy/article?article_id=122982

Some of the bad taglines include:

  • Mazda – Zoom. Zoom.  (Does this make you want to buy their cars?  Don’t all of them go Zoom, Zoom?)
  • Avis – We Try Harder (The original tag line was much better: “We’re Number 2 – We Try Harder!”  It was an acknowledgement of how the second place competitor will often do much more to earn their way to the top.  The current, abbreviated version says nothing that everyone else doesn’t say.)
  • Dodge – It’s a New Day! (It’s kind of like saying: "I know we used to be kind of bad, but now we started over.")
  • UPS – What can brown do for you?  (Unfortunately, the 12 year-old boy in me comes out and I have to just hold my tongue.)
  • McDonald’s – I’m Lovin’ it!  (Great song, but what does this say about Mickey D’s?  Does anybody older than 5 years-old love really love McDonald’s?  The best was: “Did somebody say McDonald’s?  It says, “On the spur of the moment, this is an easy choice.” Which is what McDonald’s is, fast, easy and pretty good.  (But I’m not “Lovin it.”)
  • U.S. Army – An Army of One  (Umm…O.K…Then who’s got your back?)
  • Ford – Bold Moves (What does this say about quality, differentiation, innovation, fun….?)
  • Sears – Where it begins (I’m speechless.)

Some of the best include:

  • The Wall Street Journal – The Daily Diary of the American Dream  (Gives me chills!)
  • Monster.com – Your Calling is Calling  (It’s not just a job – but your true calling.  Brilliant!)
  • Maxim magazine – The Best Thing to Happen to Men – Since Women! (The perfect message for their target market.  If it’s not your cup of tea, then you aren’t the target market!)
  • Friends of the Earth – Think Globally, Act Locally (A future hall-of-famer. What to do and how to do it)
  • RTW (workers comp insurance) Transforming People From Absent or Idle, to Present and Productive (They can take your slackers and transform them into workers. Sold!)
  • Secret – Because You’re Hot!  (Not only a great double entendre, but a great invitation for women to self-identify as “Hot.” One of the best of the new breed.)
  • The Home Depot – You can do it.  We can help! (Their real competition is contractors.  This answers that question head-on!)
  • Lay’s Potato Chips – Betcha can’t eat just one! (Not just a testament to how good they are, but a challenge as well!)
  • Disneyland – the Happiest Place on Earth!  (Unless you’ve got a 4 year-old who hasn’t had a nap)
  • Berlitz – Immerse and Converse (Foreign-language system who’s tag says: “If you do this, you can do this.  Couldn’t be clearer.)
  • The Visibility Coach – It’s Not Who You Know – it’s Who Knows YOU! (Nuff said.

And my all-time favorite: Head and Shoulder’s – Because you Never Get a Second Chance to Make a First Impression.

The take away?  Don’t shortchange the process.  Spend as much time, effort and resources on crafting a truly profound, marketable and memorable tagline as you do on the name and logo. Look at your words.  Could they describe anyone, or is the verbiage unique to you and your business?  Remember that consumers always have a choice in the marketplace and you need to get and keep their attention to be considered.  If your tagline is generic, prospects will think you are just another player.  If your tagline is forgettable, customers will forget you. 

Time to pass this wisdom on to someone else.  Tag – you’re it!

David Avrin is known internationally as the Visibility Coach. A noted speaker, author, branding consultant and executive coach, David shows professionals and organizations how to stand apart and raise their profile in a competitive marketplace. Visit him online at www.visibilitycoach.com.


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Articles may be reprinted, but must include the following tag:

David Avrin is known internationally as the Visibility Coach. A popular speaker, author, branding consultant and executive coach, David helps position professionals and organizations to stand apart from their competitors and become top-of-mind with their top prospects. Visit him online at: www.visibilitycoach.com.

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